Air India Customer Care Number- Whatsapp Number, Email id

Air India Customer Care Number: Friends, Air India is the flag carrier airline of India, headquartered in New Delhi. After completing the sale by the Government of India, the former owner of Air India Limited, a special purpose vehicle (SPV) of Tata Sons is owned by Tales Private Limited. Air India operates a plethora of Airbus and Boeing aircraft serving 102 domestic and international destinations.

AIR India

So brothers, today we will provide you with all the information related to AIR India through this article. What are Air India Customer Care Number, Whatsapp Number & Email id? and if you want to get all the information related to this article. So you must read this article of ours till the end.

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Air India Customer Care Number

Brothers, As you all know that the airline has its center at Indira Gandhi International Airport, New Delhi, with many focus cities across India. Air India is the largest international carrier outside India with an 18.6% market share. Air India serves more than 60 international destinations across 4 continents. The airline became the 27th member of Star Alliance on 11 July 2014. Air India also operates flights to domestic and Asian destinations through its subsidiary Air India Express. The mascot of Air India is the Maharaja (Emperor) and people have a flying swan with a Konark wheel inside.

Air India Customer Care Number Highlights

Article ByAir India Customer Care Number
ObjectiveProviding All Information Related To Air India Customer Care
BeneficiariesPeople Of All Countries
Official Websitehttps://www.airindia.in/

All Indian Numbers

All Inquiries1860 233 1407 
For Support/Queries0124-2641407 
For Support/Queries020-26231407 
Online Booking Helpdesk011- 2462 4074 
Online Booking/Refund Mon-Sat, 9:30-5:30011-2466 7473 
Online Booking/Refund Mon-Sat, 9:30-5:30011-2466 7474 
Ground Handling022-2831 8404 
Operation Query-Mumbai Airport022-2615 6090 
Online Booking Helpdesk011-24624075 
Whatsapp No. for support9154195505

Ticket Cancellation & Change

  • Friends, once you make your reservation online.
  • So you can use it. You can contact the Call Center or the nearest Air India Booking Office in the “My Booking” section to cancel your reservation.
  • Email: ecommerce@airindia.in
  • The ticket will be refunded by the ticket issuing office itself.
  • The fee is included in the charges displayed to you in the rebooking/cancellation.

India & SAARC Countries

RegionEmail
Eastern Regionconnecter@airindia.in
connecteri@airindia.in
(For International queries)
Northern Regionconnectnr@airindia.in
connectnri@airindia.in
(For International queries)
Southern Regionconnectsr@airindia.in
connectsri@airindia.in
(For International queries)
Western Regionconnectwr@airindia.in
connectwri@airindia.in
(For International queries)
Headquartersconnectd@airindia.in

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Air India Contact Numbers For Callers Outside India

CountryContact Number
USA & Canada+1-888-634-1407
UK+44-800-048-9254
Australia+613-701-98-270
France+331-874-06644
Germany+49-692-551-1337
Singapore+65-800-101-4016

Email Addresses For FFP Members

ServicesEmail
General Queriesflyingreturn.base@airindia.in
Missing Miles /
Retro Credit on AI
airindia.retros@airindia.in
Missing Miles / Retro
credit on Star Partners
star.retros@airindia.in
Silver Edge Memberssilver.edge@airindia.in
Golden Edge Membersgolden.edge@airindia.in
The Maharajah Club Membersmaharajah.club@airindia.in

Ground Handling Contacts

  • Dy.General Manager – Technical
  • Handling Contracts and Agreements
  • Ground Handling HQ, Air India
  • Chhatrapati Shivaji International Airport-II,
  • Mumbai – 400 099.
  • Phone : 022-28318404 / 022-28318469 / 022-26829548
  • Fax: 022-26829629

Contact For Any Operational Query

LocationDesignationAddress
Mumbai AirportGeneral Manager (O)
-Ground Handling – WR
NTB Complex, CSIA-I,
Phone : 022-26156090, 022-2616814
Email Id: wrgmghs@airindia.in
Mumbai AirportGeneral Manager –
Ground Handling (Terminal)
CSIA-II, Sahar, Mumbai
Phone : 022-28318063, 022-28318041
Email Id: wrgmght@airindia.in
Chennai AirportGeneral Manager –
Ground Handling – SR
Air India Unity Complex, Chennai – 43,
Phone: 044-22561557
Fax: 044-22560874
Email Id: srgroundhandling@airindia.in
Kolkata AirportGeneral Manager (O) –
Ground Handling – ER
NSCBI Airport, Kolkata (W.B)
Phone: 033-25119197
Email Id: Mkakolkata@airindia.in
Kochi AirportStation Manager – COKAirlines House,
Cochin International Airport
Nedumbassery -683111
Phone: 0484-2381465
Email: cok.traffic@airindia.in
Ahmedabad AirportStation Manager –
Ahmedabad
SVP International Airport,
Ahmedabad 382475
Phone: 079-25505198
Email Id: guj.mgr@airindia.in
Goa AirportStation Manager – GoaGround Handling SBU
Dabolim Airport,
Goa 403 802
Phone: 0832-2431101
Email Id: goi.sm@airindia.in

Lost & Found Baggage

Contact

18602331407 (Baggage Enquiry)

Australia

  • Toll-Free No. – 1800-452-308
  • Email-:baggageservices@dnata.com

For Callers From All Foreign Locations International (Chargeable Calls)

  • For Callers From Any Location Other Than India.
    • Phone No: 01242641407 / 020-26231407

Airport & Booking Contact Details

LocationContact No.EmailAddress / Services
Agartala0381-2342226
0381-2341902
ammixa@airindia.in
apm.ixa@airindia.in
Maharaja Bir Bikram
Airport, Agartala -799009
Tripura, India.
Agra0562-2400487
0562-2400497
agr.apm@airindia.in
agr.sm@airindia.in
Airport Air India Limited,
Civil Air Terminal,
Kheria Airport, Agra-282001.
Ahmedabad079-25505198
079-25505199
Fax: 079-25505236
AMD.Counter@airindia.in
AMD.Reservations@airindia.in
Air India Limited, Airlines
House, Lal Darwaja,
Ahmedabad – 380001.
Office Hours: 10am-5:15pm
Mon-Sat (Except Sun &
Public Holidays).
AhmedabadInquiry:
079-22869233
079-22869244
079-22869540
Baggage
Services:
079-22865211
079-22869267
APM.AMD@airindia.in
AMD.Traffic@airindia.in
Airport, Sardar Vallabhbhai
Patel, International
Airport-T2, Sardar Nagar,
Ahmedabad – 380003.
Ahmedabad
Cargo Manager
Sales & Operations
079-29700432
079-29700465
amd.cargomgr@airindia.in
Ahmedabad
International Cargo
079-29700432
079-29700465
8141972925
amd.cgo@airindia.inAir Cargo Complex, Old
Airport, Via Meghaninagar,
Ahmedabad-380016.
Business Hours: Mon-Sat,10-7Hrs
Operations 24×7 Except Sundays.
Ahmedabad
Domestic Cargo
079-22858286
7567100580
amd.domcargo@airindia.in1st Floor ADANI CUDCT
Terminal-3, SVPI Airport,
Ahmedabad – 380004
Business Hours:
9hrs-10hrs (1am-2:30pm-Closed)
AizawlAirport
0389-2573355
ammajl@airindia.inLengpui, Airport,
Aizawl. Mizoram, 796421.
Amritsar0183-2214062atq.sm@airindia.in
iasmatq@yahoo.co.in
Station Manager, Sri Guru
Ram Dass Ji International
Airport, Amritsar.
Working Hours:
9:30hrs-5hrs(Mon-Sat).
Amritsar0183-2214062atq.apm@airindia.inAirport Manager, Sri Guru
Ram Dass Ji International
Airport, Amritsar. Working
Hours: 9:30hrs-5hrs (Mon-Sat)
Amritsar0183-2214084atqreservations@gmail.comTicketing And Facilitation Counter
Amritsar0183-2214093Atq.bagsvcs@airindia.inMishandled Baggage Unit
Amritsar0183-2214010
0183-2214029
Airindia183@gmail.comFlight handling backup office
Anand02692-241884
02692-241885
Fax: 02692-241885
Nagarpalika Bhavan,M.G. 
Road, Anand 388001.
Aurangabad0240-2485012
9823118549
ixu.sm@airindia.inStation Manager
0240-2952221
(12-7:35pm)
Reservation/ Enquiry
0240-2951221Back Office
9527607337Airport Manager
0240-2951121
(2-4:30pm)
(6am-7pm)
ixu.apt@airindia.inAirport office: AirIndia Ltd
Chikalthana Airport
Chikalthana Aurangabad – 431007.
Cargo Booking
Bagdogra0353-2511509
Airport :
0353-2698022
Fax: 0353-2511509
ammixb@airindia.inDr. B. R. Ambedkar, Market
Complex, 2nd Floor,
Hill Cart Road, P O Prodhan
Nagar, Dist. Darjeeling,
Siliguri – 734003.
BengaluruBooking Off.DOM
080-22978424
ammblr@airindia.inK Block, Unity Buildings,
J C Road, Bengaluru
560002.
Bengaluru
(Airport)
Airport Manager:
9480825160
apmblr@airindia.in
blrdm@airindia.in
Apha III, 2nd. Floor,
Bengaluru International
Airport, Devanahalli,
Bengaluru 560300.
Bengaluru
(Airport)
Duty Manager :
080-66785161
Mini Booking
Office :
080-66785168
Terminal Building, Bangalore
International Airport Limited,
Devanahalli, Bengalaru 560300.
Bengaluru
(Cargo)
080-22978407
080-22978456
Fax: 080-22273300
k.karthikeyan@airindia.inCargo Sales Manager,
Air India Limited,
Air India Service Complex,
HAL Airport, Bengaluru 560017.
Bengaluru9480825154
9449873950
blrcgomgr@airindia.inManager Cargo Operations,
Air India Limited, BIAL,
Devanahali, Bengaluru.
Bengaluru080-66783426K.Kumar@aisats.in
s.narayan@aisats.in
Handling Agent: Mr.K.Kumar,
Sr. Cargo Mgr.
International – Exports,
Mr.S.Narayan, Sr. Cargo Mgr.
BengaluruInternational – Imports &
Domestic Opns. Ai-Sats,
Kial Airport, Devanahalli,
Bengaluru 560300.
Bengaluru080-66783417
9538100072
080-66783429
24X7 Contact Numbers
Domestic DM, International
Exports DM International Imports DM.
Bhavnagar0278-2207520
0278-2207521
Airport Authority of India,
Civil Aerodrome, New Airport
Road, Ruva Road, Bhavnagar,
Gujurat – 364001.
Bhopal0755 -2778434
0755-2770480
Fax: 0755-2778434
bhosm@airindia.in
iasmbho@yahoo.co.in
TT Nagar, Bhadbhada
Road, Bhopal 462001.
Bhopal
(Airport)
Airport Manager
0755-2646789
0755-2646123
apmbho@yahoo.in
Bhopal
(Cargo)
0755-2770636
Bhubaneswar0674-2530380ammbbi@airindia.in
airindiabbi@gmail.com
VII-C/8 Rajpath, Unit-I,
Bhubaneswar-751009.
Bhubaneswar
(Airport)
0674-2596216bbi.apt@airindia.in
bbi.cargo@airindia.in
Biju Patnaik Airport,
Bhubaneswar-751020.
BhujStation Manager
Mobile No:
9824211719
02832-244050
02832-244051
Fax: 02832-244051
bhuj.sm@airindia.inAirport Booking Office,
Civil Enclave Airport,
Bhuj-Kutch 370001.
ChandigarhReservations
0172-2624941/
0172-2624943
0172-2624636
Airport:
0172-2242201
Telecheck-in:
0172-2242201
Telefax :
0172-2242201
SCO 162-164, Sector 34A,
Chandigarh.
Working Hours: Mon-Sat
10hrs to 17 hrs.
Lunch Break 1pm-1:45pm.
Chandigarh
(For domestic flights)
Booking office :
0172-2624941/
0172-2624943
SCO 162-164, Sector
34A, Chandigarh 160022.
ChennaiReservations :
044-22569877
Fax: 044-28555208
maaresvn@airindia.inAirlines House,
Mennambakkam, Near
Meenambakkam Metro
Station, Chennai 600027.
Chennai
(Domestic Airport)
Duty Mgr./Cust.
Svc. Counter:
044 22562141
Baggage Cell:
044 22562423
Fax: 044-22562054
maa.dom@airindia.inNew Domestic Terminal – T1,
Tirusulam Chennai
600016.
Chennai
(International Airport)
Duty Mgr.:
044 22566002
044 22566003
Baggage Cell:
044 22564301
Fax: 044-22560266
maa.traffic@airindia.inNew International Terminal
– T4, Tirusulam, Chennai 600016.
Chennai
(Cargo)
044-22561328
044-22560058
044-22560059
Fax: 044-22560457
rcm.sr@airindia.inRegional Cargo Manager SI,
Air India Limited 2nd Floor,
Meenambakkam, Old Airport
Complex, Chennai 600027.
044-22560871
044-22561319
Fax: 044-22561871
dm.nsmaa@airindia.inManager Cargo Operations,
Air India Limited, Cargo Flight
Handling, Meenambakkam,
Old Airport Complex,
Chennai 600027.
Coimbatore0422-2303933
0422-2399833
ammcjb@airindia.inAir India Ltd. J.Buildings,
No 41-A, Government
Arts College Road,
Coimbatore 641018.
Coimbatore
(Airport)
0422-2573396
0422-2574672
(Tele/Fax)
cjb.apt@airindia.inAir India Ltd., Peelamedu.
Delhi011 24622220
011-24624503
011-24643612
011-24631337
Fax: 011-24695210
del.reservationmanager@airindia.inSafdarjung Airport, Aurobindo
Marg, New Delhi-110003.
Delhi
(Airport)
Customer Services:
011-49631097
Domestic Ticketing
011-49637526
Int. Ticketing :
011-49637532
011-49637533
Baggage Unit
Domestic :
011 49637541
8800197890
Baggage Unit
International:
011 49637540
08800197871
08800197872
08800197842
Terminal 3, Indira Gandhi,
International Airport,
New Delhi – 110037.
Delhi
(Cargo)
011-25654132
011-25654287
Fax: 011-25654296
del.cargosales@airindia.inRegional Cargo Manager NI,
Air India Limited, GSD Complex,
IGI Airport Terminal II
New Delhi 110037.
cargotracer@airindia.in
dmcargofhu@airindia.in
Manager Cargo Ops Intl,
Delhi Cargo Service
Centre Pvt Ltd, Cargo
Terminal 2, Gate 6 IGI
Airport, New Delhi 110037.
Dibrugarh
(Airport)
0373-2382777
0373-2382525
ammdib@airindia.inDibrugarh Airport, Mohanbari,
Dibrugarh-786012.
Working Hours: 6 am-2 pm
DimapurStation Manager:
03862-242130
Airport Manager:
03862-242441
Resvns / Cargo:
03862-242177
Fax: 03862-242130
ammdmu@airndia.in
apmdmu@gmail.com
Air India Ltd. Dimapur
Airport, 3 ½ Mile
Dimapur 797115, Nagaland.
Durgapur9830471114durgapur.sm@airindia.inKaziNazrul Islam Airport,
Block.Andal, Durgapur,
713363 West, Bengal.
GayaStation Manager:
0631-2210113
ammgay@airindia.in
gay.apt@airindia.in
Civil Aerodrome, Gaya 823004.
Goa0832-2428282goi.sm@airindia.inDempo House, Ground
Floor, D B Marg, Panaji.
Goa 403001.
Goa
(Airport)
0832-2541115
0832-2542444
0832-2542447
Fax: 0832-2541115
GOI.APT@airindia.in1st Floor, International
Departure Hall, Dabolim
Airport, Goa 403801.
Goa
(Cargo)
0832-254-2448
Fax: 0832-2541115
airindiacargogoaapt@gmail.comCargo Manager, Cargo
Terminal, Dabolim Airport,
Goa 403801.
Guwahati
(For Domestic Flights)
Station Manager:
0361-2265492
Booking office:
0361-2264421/
0361-2264425
ammgau@airindia.inDr. R P Road, Ganeshguri
Dispur, Guwahati 781006.
Airport Manager:
0361-2840368
Airport Office:
0361-2840221
Fax: 0361-2840368
gau.apt@airindia.inLokpriya Gopinath,
Bordoloi International
Airport, Guwahati 781015.
GwaliorBooking office :
0751-2376872
Airport :
0751-2479587
0751-2479537
(Available on
flight operation
days & during
flight timings)
Fax: 0751-4011311
sm.airindia.gwl@gmail.com
gwl.sm@airindia.in
Tansen Marg, Padav
Gwalior 474002.
Hyderabad
(Airport)
Baggage Enquiries:
040-66605127
040-66603056
040-66605173
040-66603019
(Mon-Sat
10:00-17:00Hrs)
Fax: 040-66605163
AO-26 Level-G, PTB,
Rajiv Gandhi International
Airport, Shamshabad – 501218.
Hyderabad
(Cargo)
040-23220650
Fax: 040-23430336
hyd.cargosales@airindia.inCargo Sales Manager, Air
India Limited, Haca
Bhavan, Hyderabad 500004.
Hyderabad (Manager
Cargo Operations)
040-24004014
040-24004015
fax: 040-24004013
Nacilhyderabadcgodm@gmail.com
cargoops.hyd@airindia.in
Air Cargo Terminal,
Shamshabad, Hyderabad-501218.
Hyderabad
(Handling Agent)
040-66977112hyd.domwhs@gmrgroup.inGMR Hyderabad, Air Cargo
& Logistics Pvt Ltd.
ImphalBooking office:
0385-2540999
Airport:
0385-2455074
ammimf@airindia.inMahatma Gandhi
Avenue, Imphal 795001.
Indore0731-2431595
0731-2431596
Fax: 0731-2531176
idr.sm@airindia.inAbhay Khel Prashal,
Dr.R.S.Bhandari Marg,
Indore – 452003.
Indore
(Airport)
0731-2620758
0731-2621782
0731-2620758
(Tele Fax)
0731-2620491
idr.apt@airindia.inDABH Airport, Indore.
JaipurDomestic:
0141-2743500
International:
0141-2744840
Airport:
0141-2725197
0141-2725997
Fax: 0141-5101015
smjai@airindia.in
apmjai@gmail.com
Nehru Place Complex,
Tonk Road, Jaipur -302015.
JammuBooking office :
0191-2542735
Airport :
0191-2430449
Fax: 0191-2542735
ixj.sm@airindia.in
aiapmixj@yahoo.co.in
Tourist Reception Centre,
Vir Marg, Jammu 180001.
Jamnagar7043888896
Fax: 0288-2552911
jga.sm@airindia.inJamnagar Airport, Airport road,
Civil Enclave Goardhanpur,
Jamnagar 361003, Gujarat.
JodhpurBooking office :
0291-2510758
Airport :
0291-2512617
Fax: 0291-2514537
jdh.sm@airindia.in2, West Patel Nagar, Circuit
House Road, Ratanada,
Jodhpur 342001.
Kandla (Operated
by Alliance Air)
9879000592sm.ixy@allianceair.inKandla Airport, Post Anjar,
Kutch, Gujarat 370110.
KhajurahoBooking office :
07686-274035
Airport :
07686-274036
Fax: 07686-272587
hjr.sm@airindia.inTemple Hotel, Airport,
Khajuraho 471606.
Kochi
(Booking Office)
Station Manager
0484-2350930
Reservation
Manager
0484 – 2350936
ammcok@airindia.inAir India Ltd. Airlines
House, Durbar Hall Road
Cochin 682016.
Kochi
(Airport)
Airport Manager
0484–2610070
cok.apm@airindia.inAir India Ltd. Cochin,
International Airport,
Nedumbassery, Cochin 683111.
Kochi (International
Terminal)
Duty Manager
0484-2611666
Traffic
0484-2610040
SHU/MBO
0484-2610050
Lost Luggage
0484-2610071
Fax: 0484-2610090
cok.dmint@airindia.in
cok.traffic@airindia.in
cok.shu@airindia.in
cok.bagsvcs@airindia.in
Kochi (Domestic
Terminal)
Duty Manager
0484-2610101
MBO
0484-2610041
SHU/MHB
0484-2610071
cok.dmdom@airindia.in
apmnacil@gmail.com
Kochi (Cargo)Domestic
0484-2610051
International
0484-2610140
cokcgoic@gmail.com
cokcargo@airindia.in
Kolkata033-22110730
033-22110810
Fax: 033-22117875
Airlines House, 39, C.R.
Avenue, Kolkata 700012.
Kolkata (Airport)mkakolkata@airindia.inNetaji Subhas Chandra
Bose International Airport,
Dum Dum Kolkata 700052.
Kolkata (Department)033-25118933
033-25118215
033-25118395
Fax: 033-25118215
Manager Kolkata Airport /
Gm-Gh(O), Pa To Manager
Kolkata Airport, Manager
Comml. Administration
Office Of Mka (C-Admin).
Kolkata
(Department)
033-25118634
033-25691137
033-25118656
Co-ordination Cell
Kolkata
(Department)
033-25118691
033-25118685
033-25118564
033-25691093
033-25119888
033-25691089
033-25119982
Fax: 033-25118846
Terminal Manager, International
Checkin – Duty Officer (G Island):
Domestic Checkin: Duty Officer
(E Island): Special Handling Unit:
Departure Working Room (429).
Kolkata
(Department)
033-25691134
033-25118636
Fax: 033-25118846
Departure Working Room
(430): DDR Cell Non-Schedule
Unit, Reservation Ticketing.
Kolkata
(Department)
033-25691130
033-25691131
033-25118254
Baggage Cell
Kolkata (Regional
Cargo Manager Office)
033-25119392rcmer@airindia.inRegional Cargo Manager Office
Working Hours: Monday to Friday
9am-5:30pm (Closed on Saturday/
Sunday and Public Holidays).
Kolkata
(Cargo Sales-ER)
 cargomgr.ccu@airindia.inCargo Sales Manager
9433006062lms.ccu@airindia.inDomestic Query
033-25118828ccucgomktg@airindia.inInternational Query
9433006062 Cargo Admin/Lms Queries
Kolkata(Cargo
Operations-Domestic
Aiatsl)
9433030991cfhu.ccu@airindia.in
ai.intcargo@gmail.com
Duty Manager 24X7
Kolkata
(Cargo-Operations
(International) Aiatsl)
International Working Room
Kozhikode
(Booking Office)
0495-2760715
0495-2771974
ccjai.sales@airindia.inEroth Centre, 5/2521,
Bank Road, Calicut 673001
Kerala.
Kozhikode
(Airport)
Inquiry:
0483-2710100
0483-2710189
Mishandled baggage:
0483-2715005
Cargo:
0483-2717710
apmccj@airindia.in
ccj.apt@airindia.in
ccjcargo@airindia.in
Karipur International
Airport Calicut Airport PO
Kondotty, Malappuram
Dist 673647, Kerala.
Kozhikode
(Handling Agent)
0483-2714000ccj.gh@airindia.inAir India Airport Services Ltd
LehBooking office :
01982-252076
Airport :
01982-252255
Fax: 01982-2252155
ixl.sm@airindia.inFort Road, Leh, 194101
LucknowStation Manager :
0522-4026292
0522-2620927
Counter :
0522-2624618
Booking office :
0522-2620927
Airport :
0522-2436132
Fax: 0522-2626623
iasmlko@yahoo.co.in9, Rani Laxmibai Marg,
Near Gemini Hotel,
Hazratganj, Lucknow.
Lucknow
(Airport)
0522-2436327
Commercial :
0522-2436132
Airport Manager :
0522-2436975
Engineer :
0522-2436291
Fax: 0522-2435401
Amousi International,
Airport, C.C.S. Airport,
Lucknow – 226009.
MaduraiTicketing & Resvn:
0452 2690122
Flight Info./ Enquiry:
0452-2690333
0452-2690133
Working Hours:
Reservations:
09:30 – 17:30 hrs
Fax: 0452-2690133
ammixm@airindia.inMadurai Airport.
Perungudi, Madurai-625022.
MangaloreFor Reservations
0824 2220450
For General
Inquiry
0824 2220451,
0824-2254253
0824-2254254
ammixe@airindia.inAir India, Mangaluru
International Airport,
Kenjar, Mangaluru 574142.
Karnataka Station
Manager.
Mumbai022-22796666
Fax: 022-22021096
Air India Building,
1st Floor, Nariman Point,
Mumbai 400021.
Mumbai
(Airport-T2)
Duty Manager:
International:
022-66858082
022-66858083
Terminal Manager
Domestic:
022-66858273
Bom.DutyManager@airindia.in
Bom.Traffic@airindia.in
Chatrapati Shivaji,
International Airport, NIPTC
Sahar, Mumbai 400099.
Mumbai
(Cargo)
022-28318223
Fax: 022-26829599
Cargo Sales Manager-WI,
Air India Ltd. 1st Floor,
Triangular Plot, Opp.
Sahar Police Station, Sahar,
Andheri (E), Mumbai 400099.
Mumbai
(Cargo)
022-28318223
022-28318214
022-28318213
022-28318226
022-28318219
022-28318227
CG.Sawant@airindia.in
Lalita.Kundal@airindia.in
J.Damania@airindia.in
Manasi.thatte@airindia.in
AM.Daund@airindia.in
UO.Nair@airindia.in
Cargo Sales & Mktg
International -WR.
Mumbai
(Cargo)
022-28318192
022-28318193
022-28318194
022-28318195
022-28318198
022-28318199
Bom.cgoimpcell@airindia.inCargo Operations:
International Import Cell
Mumbai
(Cargo)
022-28318168Bom.cgotracer@airindia.inInternational Tracer Unit
Mumbai
(Cargo)
022-28318210
022-28318231
Rebecca.Birwadkar@airindia.in
bomcgomktg@gmail.com
Cargo Sales & Mktg.
Domestic -WR
Mumbai
(Cargo)
022-26168080
022-26168082
Bomcgomgr.dom@airindia.inCargo Operations-Domestic,
Cargo Warehouse, NTB,
Vile Parle, Mumbai 400099.
Mumbai
(Cargo)
022-26168295
022-26168293 -APD
022-26168292 -DM
Apd.Bomcgo@airindia.in
Dm.Bomcgo@airindia.in
Customer Services
Domestic Cargo-Ops.
Nagpur0712-2525841
0712-2523069
nag.sm@airindia.inAirlines House, Civil
Lines, RB Tagore Marg
Nagpur 440001.
Nagpur
(Airport)
0712-2285848
0712-2283433
0712-2282391
nag.apt@airindia.inDr. Babasaheb Ambedkar,
International Airport
Nagpur.
Nagpur
(Cargo)
0712-2282392
Nanded02462-222799ndc.sm@airindia.inAir India Ltd. Shri Guru
Gobind Singh Ji Nanded
Airport, Sanghvi 431605.
PatnaStation Mgr.:
0612-2227310
Bkg. Off.:
0612-2222554
Airport:
0612-2228939
0612-2223453
Fax: 0612-227310
ammpat@airindia.in
smpatna@gmail.com
pat.apt@airindia.in
Air India Ltd., 1St Floor,
Motor Transport Building,
Jai Prakash Narayan International
Airport, Patna 800014.
Port BlairStation Manager:
03192-230949
Reservations:
03192-233108
Cargo Booking &
Delivery:
03192-231482
Fax: 03192-231483
airindiaportblair@gmail.com
ammixz@airindia.in
6, Kamraj Road,
Port Blair 744101.
Port Blair
(Airport)
03192-234744ixz.apt@airindia.in
airportblair@gmail.com
Veer Savarkar Intl.
Airport, Port Blair.
Pune020-26137002
020-26149050
020-26149051
pnq.sm@airindia.in
pnq.reservations@airindia.in
Jewel Square – 03, Ground
floor, Koregaon Park
Road, Near Taj Blue
Diamond Hotel, Pune 411001.
Pune
(Airport)
020-26683210
020-26683211
Fax: 020-26612598
pnq.apt@airindia.in
pnq.apm@airindia.in
Civil Enclave, Lohegaon
Airport, Pune 411032.
Pune
(Baggage Services)
020-26683210
020-26683211
pnq.apt@airindia.in
pnq.apm@airindia.in
Pune
(Cargo)
020-26684877pnq.cargo@airindia.inCargo Complex, Civil
Enclave, Lohegaon Airport,
Pune 411032.
RaipurBooking office:
0771-2972321
0771-2972322
Airport :
0771-2418201
rpr.sm@airindia.inCii/1 Aiswarya Chamber,
G.E.Road, Telebhanda,
Raipur. Office Hours:
9:30 am-5 pm, Mon-Sat.
RajkotBooking office:
0281-2234122
0281-2227916
raj.sm@airindia.inAngel Chambers, Opp.G.E.B
Office, Dhebar Road,
Rajkot 360001.
Rajkot
(Airport)
0281-2453313
0281-2453307
raj.apt@airindia.inRajkot Civil Airport, Rajkot.
(During flight Ops. time).
RanchiStation Manager:
0651-2251172
Airport Manager:
0651-2251112
Fax: 0651-2251172
ammixr@airindia.in
ixrapt@airindia.in
Birsa Munda Airport,
Ranchi 834002, Jharkhand,
India.
Silchar03841-282302
9435073646
ammixs@airindia.in
ixsapm.ai@gmail.com
Station Manager
Air India Ltd., Silchar Airport,
Kumbhirgram, PIN- 788109, Silchar
Working Hours : 5:30am-1:30pm,
10am-6pm(General Shift).
03841-282302
9435073646
ixsapm.ai@gmail.comAirport Manager,
Air India Ltd., Silchar Airport,
Kumbhirgram-788109, Silchar
Working Hours : 5:30am-1:30pm
Srinagar
(Air India City
Booking Office)
0194-2450231
0194-2450225
Fax: 0194-2500328
C/O Air cargo Building,
Opp. De-Linz Cafe, Residency
Road, Srinagar- 190001.
Srinagar
(Airport)
0194-2303334
Baggage Cell:
0194-2303914
Cargo Section:
0194-2303894
Fax: 0194-2303325
sxr.sm@airindia.inSrinagar Airport, Srinagar
International Airport,
Humhama, Srinagar.
Stockholm+45-323-14-912
+45-715-52-738
manager.sweden@airindia.inShashi Chetia Manager
Scandinavia.
crm.dk@airindia.in
res.dk@airindia.in
sales.dk@airindia.in
Customer support, complaint
and queries about Reservations,
Sales and Marketing.
Surat0261-2720223
0261-2727002
surat.sm@airindia.inAir India, Commercial
Department, Ground Floor,
Passenger Terminal Building,
Dummas Road, Surat Airport.
ThiruvananthapuramReservations:
Air India
Air India Express
Station Manager
0471-2310310
0471-2314781
0471 2319595
0471-2315225
Fax: 0471-2314289
smtrv@airindia.inAir India Building, Museum
Road, Vellayambalam
Trivandrum 695033.
Working Hours: 9:30 am-5:30 pm.
Thiruvananthapuram
(Airport International)
Inquiry & Ticketing
Baggage Services
Duty Manager
0471-2501426
0471-2501542
0471-2500008
0471-2501360
0471-2500585
Fax: 0471-2500622
trv.traffic@airindia.inNew International Terminal Building,
Chackai, Trivandrum-24.
Thiruvananthapuram
(Domestic)
Enquiry & Bagg. Svcs
Duty Manager
0471-2501537
0471-2500439
Fax: 0471-2505051
trv.apt@airindia.inDomestic Terminal,
Shanghumugham, Trivandrum-08.
Working Hours: 4 am-5:30 pm
Thiruvananthapuram
(Cargo)
0471-2501844
0471-2502022
trv.cgo@airindia.inCargo Manager Sales &
Operations Air India Cargo
Complex Domestic Terminal
Shanghumugham,Trivandrum.
Tirupati0877-2283981
0877-2283981
(Tele Fax)
ammtir@airindia.inTTD’s Srinivasam Pilgrim
Amenities Complex, Tirumala
By-Pass Road, Tirupati 517501
Tirupati
(Airport)
0877-2283992
Fax: 0877-2283981
ammtir@airindia.inDuty Mgr. Renigunta.
TrichyStation Manager:
0431-2480288
ammtrzsr@airindia.in
Trichy (Airport)0431-2341722
0431-2341755
0431-2341063
Fax: 0431-2341063
(Telefax)
trz.apt@airindia.inSempattu Trichy
Airport-620007
UdaipurBooking office :
0294-2410999
Airport :
0294-2655453
ialsmudr@yahoo.com222/16 Mumal Towers,
Saheli Marg, Udaipur.
Vadodara0265-2354797
0265-2354889
Fax: 0265-2357183
bdq.sm@airindia.in101-102, Taksh Paradigm,
5, Charotar Park Society,
Old Padra Road, Vadodara 390020.
Vadodara (Airport)0265-2466635
0265-2466647
Fax: 0265-2357183
bdq.apt@airindia.inHarni Airport, Vadodara 390022.
VaranasiBooking office :
0542-2502527
Airport :
0542-2622090
nacilsmvns@yahoo.comAirlines Bhavan 52 Yadunath
Marg, Cantt Varanasi-221002
Vijayawada0866-2475330
0866-2846533
ammvgasr@airindia.inFirst Floor, New Terminal
Building, Vijayawada Airport,
Gannavaram Mandal, Krishna
District, Andhra Pradesh 521102
VisakhapatnamBooking Office
0891-2746501
Airport :
0891-2572020
ammvtz@airindia.inLIC Building Complex,
Jeevan Prakash Marg,
Visakhapatnam 530004

Air India Chief Vigilance Officer

NameDesignationOffice Tele.E-mailAddress
Suresh Dutt
Tripathi
Chief Human
Resources Officer
011-23421263chro@airindia.in
cvo@airindia.in
Airlines House, Air India Limited
113, Gurudwara Rakabganj Road
New Delhi-110001
Syed SallahuddinAssistant General
Manager
011-24667615syed.sallahuddin@airindia.inVigilance Department, Corporate
Headquarters, Air India Limited,
Reservations Building, Safdarjung
Airport, New Delhi-110003
Sanjay KohliRegional Vigilance Head
(Northern Region)
011-25654079rvhnr@airindia.inVigilance Department GSD
Complex IGI Airport, Terminal-2
New Delhi-110037.
Bosco AnthonyRegional Vigilance Head
(Western Region)
022-26265687rvhwr@airindia.inVigilance Department, Air India
Limited, R.No. 110, THQ
Building, 1st floor, Old Airport,
Kalina, Santacruz(East)
Mumbai-400029
Prajit Kumar
Palit
Regional Vigilance Head
(Eastern Region)
033-22110818rvher@airindia.inVigilance Department Airlines
House, 2nd Floor,39 CR Avenue
Kolkata 700012.
Thiyagarajan. TRegional Vigilance Head
(Southern Region)
044-22561938rvhsr@airindia.inVigilance Department Air India
Limited Airlines House,
Meenambakkam,
Chennai 600027

Other Officers Contact Detail

DesignationNameEmail
Nodal Officer
(Sr. AGM (Traffic Services
-Comml), Air India )
Mrs. Renu Golanrenugolan.sharma@airindia.in
connectd@airindia.in
Appellate Authority
Dy. General Manager
(Commercial-Traffic
Services), Air India
Mr. Rishikant Singhtshq@airindia.in

International Contact Centers

NamePhone No.EmailAddress
Air India – Bangkok
(for Thailand
Residents)
+66-221-65-686
+66-221-65-691
+66-221-65-692
+66-221-65-693
+66-221-65-694
+66-221-65-695
countrymanager@airindiabkk.com,
salesmgr.bkk@airindia.co.th
tktrsvn.bkk@airindia.co.th,
ai.tktrsvn@gmail.com
Suite No. 128 / 108, 9th floor,
Payathai Plaza Bldg. , Payathaid,
Tungpayathai Rd, Rajthevee,
Bangkok 10400.
Fax :00-66-22165687
Working Hours :
Reservations Office
Time:0830 hrs – 1730 hrs (Mon-Fri)
0900 hrs – 1300 hrs (Sat)
Air India – Colombo
(for Sri Lanka
Residents)
+94-11-5300360
to
+94-11-5300365
Emergency
contact :
+ 94 777896764
cmbres@airindia.indusky.inAir India NB 04, Bristol Complex
Bristol Street Colombo 1, Sri Lanka
Fax : + 94 11-2445534
Working Hours: Mon to Fri
08:30 hours to 17:00 hours
Sat 09:00 to 13:00 hours
Air India – Dhaka
(for Bangladesh
Residents)
City booking
office Tel:
+880 29348635
+880 29348691
+880 29348502
Airport
Office Tel:
+880 28901336
icmbangladesh@airindia.in,
apm.dhaka@airindia.in
Hotel Intercontinental Dhaka,
1, Minto Road, Dhaka-1000
Bangladesh.
Working Hours :
10.00am to 18.00pm
(Sunday to Thursday)
Air India – Dubai+971-42371838ffp.gulf@airindia.inAir India – Dubai
Office No. 402, Technic Building,
POST-BOX NO. 40906,
Deira – Dubai.
The United Arab Emirates.
Air India (for Hong
Kong Residents)
+852-2522-4772
(Sales) /
+852-2522-1176
(Reservations)
salesai@flyairindia.com.hkUnit 503, 5/F, Tower 1
South Seas Centre, 75 Mody Road
Tsim Sha Tsui East. Kowloon.
Fax:+852-2522 2261
Working Hours: Sales
: Mon to Fri: 09:00 to 17:30 hrs
Lunch Break: 13:00 to 14:00 hrs
Reservations :
Mon to Fri: 09:00 to 17:00 hrs
Sat: (09:00 to 13:00 hrs)
Air India – Kathmandu
(for Nepal
Residents)
+9771-442-9468
+9771-441-0906
+9771-441-4596
mgraiktm@gmail.comAir India Limited
Hattisar, Kamal Pokhari
P.O. Box 300, Kathmandu 1
Air India Limited
Hattisar, Kamal Pokhari
P.O. Box 300, Kathmandu 1
Fax :00-9771-4419649,
00-9771-4474955
Air India – London
(for UK Residents)
+44-20-823-18-760
+44-20-823-18-762
ticketoffice@airindiauk.com
flyingreturns@airindiauk.com
Ticket Office, GW1,
11th Floor, Great West House,
Great West Road,
Brentford, TW8 9DF.
Fax :00-44-20 8568 5129
Working Hours: Monday-Friday
09:30-13:00 and 14:00-17:00hrs.
Air India, MSC –
New York
+1-800-205-2800
+1-800-223-7776
flyingreturns.usa@airindia.in
cs.nyc@airindia.in
570 Lexington Ave., 14th flr.
FFP section, New York, 10022.
Fax :+1 212-4071415,
+1 212407-1303
Working Hours :
Mon to Fri: 09:00 to 17:00 hrs
Lunch break: 13:00 to 14:00 hrs
Air India – Shanghai
(for China Residents)
+86 21-529-85-698
(Extn.102/112/106)
shanghai@airindia-china.com1002, OOCL Plaza,
841, Yanan (M) road,
Shanghai 200040, China
Fax:+86 21-52986798
Working Hours :
Mon to Fri: 09:00 hrs to 17:30 hrs
Sat: 09:00 hrs to 13:00 hrs
Closed on: Sundays &
Public Holidays
Air India – Singapore+65-622-14-909reservation@airindiasin.comAir India Ltd.
3, Coleman Street, #03-07/08
Peninsula Shopping Center
Singapore 179804
Fax:+65 63388827
Working Hours :
Mon to Fri: 09:00 hrs to 17:30 hrs
Sat: 09:00 hrs to 13:00 hrs
Closed on: Sundays &
Public Holidays
Tokyo City Office+81-33-3508-0261
+81-36-6121-6807
tyoffp@airindia.co.jpThe Imperial Hotel Tower
11th Floor, C-6,
1-1-1 Uchisaiwai-cho, Chiyoda-Ku
Tokyo 100 0011
Fax :03 35080265 or 06 61216819
Working Hours :
Mon-Fri: 09:00 to 12:00 hrs
and 13:00 to 17:30 hrs
(Closed on Sat, Sun and
National Holidays)

Website:

Emails

  • contactus@airindia.in (Queries)
  • ecommerce@airindia.in (Online booking-related queries)
  • mobilebookings@airindia.in (For mobile bookings)
  • traveldocs@airindia.in(For forwarding scanned copies of travel documents for re-issuance tickets)

Air India Customer Care Important Links

  • Feedback Form
  • Frequently Asked Questions
  • For Baggage Info

Social Sites

  • Facebook
  • Twitter
  • Instagram
  • YouTube

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